Privacy Policy for GLS Capital LLC
Effective Date: February 6th, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
GLS Capital LLC ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. What Information Is Collected
We collect the following types of information from users of our website and services:
Personal Information:
Name: First and last name
Contact Information: Email address, phone number, physical address
Payment Information: Credit card details or other payment data when you make a purchase or request a quote
Opt-In Records: Timestamps, IP addresses, and consent records for all communication channels (SMS, email, etc.)
Communication History: Records of your inquiries, service requests, and interactions with us
Non-Personal Information:
Technical Data: IP address, browser type, device information, operating system
Usage Data: Website pages visited, time spent on pages, click patterns, and referral sources
Cookies: Information collected through cookies and similar tracking technologies
2. How User Data Is Used
We use the information we collect for the following purposes:
Service Delivery: Providing and improving our wholesale real estate services
Communication: Responding to your inquiries, sending appointment confirmations, and following up on property submissions
SMS Messaging: Sending text messages you have explicitly consented to receive (deal alerts, appointment reminders, support communications)
Transaction Processing: Processing payments, quotes, and contracts
Website Optimization: Enhancing website functionality, analyzing usage patterns, and improving user experience
Security: Detecting and preventing fraud, unauthorized access, and other harmful activities
Legal Compliance: Maintaining records of consent and communication preferences as required by law
Marketing: Sending promotional messages only where you have provided separate, explicit consent
3. SMS Opt-In Details
How Opt-In Works:
You may opt in to receive SMS messages by checking the consent box on our website forms
Consent is recorded with a timestamp, IP address, and the specific message types you agreed to receive
You will only receive messages if you have explicitly opted in
We maintain secure records of all opt-in actions for compliance purposes
Message Types:
Marketing Messages: Wholesale deal alerts, cash buyer opportunities, and property updates (requires separate consent)
Transactional Messages: Appointment confirmations, follow-ups to inquiries, and customer support communications
Opt-Out Instructions:
You can cancel SMS notifications at any time by replying "STOP" to any message
You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
All opt-out requests are processed immediately
Help Instructions:
Reply "HELP" for assistance or contact us at [email protected]
Customer support is available during regular business hours
4. Cookie & Tracking Practices
What Are Cookies:
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit our website. They help us recognize you and store information about your preferences.
How We Use Cookies:
Essential Cookies: Required for website functionality and security
Analytics Cookies: To analyze site traffic, user behavior, and page performance (e.g., Google Analytics)
Preference Cookies: To remember your settings and save you time on future visits
Marketing Cookies: To measure the effectiveness of our advertising (where applicable)
Information Collected via Cookies:
IP address and browser type
Pages visited and time spent on each page
Referring website addresses
Device information and operating system
Managing Cookies:
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, disabling cookies may limit your ability to use certain features of our website.
Third-Party Tracking:
We may use third-party service providers (such as Google Analytics) who use cookies to help us analyze website usage. These third parties have their own privacy policies addressing how they use such information.
Your Consent:
By continuing to use our website, you consent to our use of cookies as described in this policy.
5. Data Security and Handling
We implement and maintain reasonable security measures to protect your personal information:
Security Measures:
Encryption: Sensitive data is encrypted in transit (SSL/TLS) and at rest
Access Controls: Strict authentication mechanisms and role-based access to personal information
Regular Monitoring: Security assessments and updates to protect against vulnerabilities
Employee Training: Staff are trained on data protection and privacy best practices
Secure Backups: Regular backups with disaster recovery procedures
Breach Notification: Protocols in place to notify affected users and authorities as required by law
Data Retention:
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. SMS opt-in records are maintained for the duration of your participation in our messaging program and as required by TCPA compliance standards.
Limitations:
Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.
6. User Rights
You have the following rights regarding your personal information:
Access:
You may request a copy of the personal information we hold about you.
Correction:
You may request that we correct inaccurate or incomplete information.
Deletion:
You may request that we delete your personal information, subject to certain legal exceptions.
Opt-Out of SMS:
You may opt out of SMS messages at any time by replying "STOP" to any message.
Opt-Out of Email Marketing:
You may unsubscribe from marketing emails by clicking the "unsubscribe" link in any email.
Withdraw Consent:
You may withdraw consent for future communications at any time.
Data Portability:
You may request a copy of your data in a commonly used format.
Complaints:
You may lodge a complaint with a supervisory authority if you believe your rights have been violated.
To exercise any of these rights, please contact us at [email protected].
7. Mobile Information Sharing Statement
CRITICAL: No Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
This means:
Your phone number and SMS consent records are never sold
They are never shared with third parties for their own marketing
Sharing is limited strictly to service providers (like SMS aggregators) who need the information to deliver messages you've consented to receive
These service providers are contractually bound to maintain confidentiality and security
8. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share information with:
Service Providers:
Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)
SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive
All service providers are contractually obligated to maintain confidentiality and security
Legal Compliance:
If required by law, legal process, or to protect our rights
In response to valid law enforcement requests or court orders
Business Transfers:
In case of mergers, acquisitions, or sale of assets
In such cases, your data remains protected under the terms of this policy
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by GLS Capital LLC.
10. Changes to This Privacy Policy
We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
GLS Capital LLC
Brian Luna-Diaz
Email: [email protected]
Website: https://glscapital.org/home
By using our website and services, you consent to this Privacy Policy.